“Our customers had been asking us for an insurance solution for some time, but we wanted to find the right partner to propose an offer consistent with our identity and our vision. This three-way collaboration with BNP Paribas Cardif and Lemonade has proved a great success for Nickel and our customers. It enables us to propose accessible insurance and expand our offering while remaining faithful to our DNA. The innovation lies not so much in the product itself as in our ability to jointly design a simple customer journey and an offer that meets the expectations of our customers, and respects the confidence they have in us. Being able to do this in barely six months says a lot about the strong values we share and the complementary nature of our respective expertise.”
“At BNP Paribas Cardif we strongly believe that insurance should be a useful and inclusive service. This project is a great illustration of our ability to combine our strengths with those of digital players who share our commitment to simplifying and enriching the customer experience. With this fully digital solution, we have not only met the expectations of Nickel customers, but also laid the foundations for an entirely new way to think about insurance. Our success reflects our expertise in working with our partners to build a solution that is integrated with the Nickel ecosystem thanks to an iterative process, coupled with a shared vision and values. This has been a stellar accomplishment in terms of design and execution. Our initiative proves that when it’s well conceived, basic insurance can really improve people’s daily lives.”
By investing in advanced data & AI capacities and upskilling its teams, BNP Paribas Cardif helps partners implement decision-making processes that are continually faster, more secure and intelligence-based. The purpose is to give them a clear competitive edge through AI-driven efficiency and innovation, while constantly improving the journeys of their customers.
150 experts (Chief Analytics Officers, data scientists, analytics managers, as well as actuaries) transitioned to machine learning.
140 managers, top managers, talents and key actors across the BNP Paribas Cardif AI ecosystem trained at the Analytics Manager Academy, a data science excellence programme created by BNP Paribas Cardif and Ecole Polytechnique Executive Education.*
Data-as-a-Service (DaaS) approach embarking 49 partners.
At Icare (auto maintenance and mechanical breakdowns), augmented data and data-visualisation tools enable detailed automatic follow-up for 71% of Gross Written Premiums (GWP).
*at the end of 2024.